Best Hotel Management Schools
by admin on Wednesday, January 17th, 2007 | Comments Off
SHMS Swiss Hotel Management School
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The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice $21.85 This cutting edge and comprehensive book—with contributions from the star faculty of Cornell University’s School of Hotel Administration—offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitali… |
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Be Our Guest: Perfecting the Art of Customer Service $8.94 Summary:Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterma… |
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On Cooking: A Textbook of Culinary Fundamentals (3rd Edition) $79.99 For introductory food preparation courses in culinary arts hospitality management, and food and beverage programs. Attractively designed and extensively illustrated with color photographs, line drawings, charts, and sidebars, this contemporary introduction to cooking and food preparation focuses on information that is relevant to today’s students. Comprehensive and well written, it emphasizes an u… |