Hotel Management Courses In Uk
by admin on Wednesday, September 5th, 2007 | Comments Off
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Be Our Guest: Perfecting the Art of Customer Service $8.94 Summary:Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterma… |
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Running a Bed & Breakfast For Dummies $10.86 All the tools you need to start and run a profitable B&BDo you dream of owning a B&B? This friendly, practical guide shows you how to make your dream a reality, with expert advice on everything from writing a business plan and finding the right location to handling situations you will encounter as an innkeeper. You’ll make your guests feel at home, keep your inn in tip-top shape, and ensure your l… |
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Total Construction Project Management $45.00 Suffering from chronic project headaches? Relief is on the way! PM pro George Ritz has written the prescription for the efficient, profitable, and headache-free management of any capital project. Total Construction Project Management combines the latest management innovations with tried-and-proven construction techniques to produce a cutting-edge “total system” guaranteed to give you complete co… |