Hotel Management Definition

Hospitality Management with Hannah


Setting the Table: The Transforming Power of Hospitality in Business


Setting the Table: The Transforming Power of Hospitality in Business


$8.19


Book DescriptionIn October 1985, at age 27, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City’s most revered restaurants–Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world’s most dynamic restaurant organizations, which includes 11 unique dining establishments, each at the top of its game. How has he done it?…

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


$9.00


Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra…

Moments of Truth


Moments of Truth


$3.49


The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer–driven economy….