Hotel Management Florida

University of Central Florida – Rosen College of Hospitality Management


The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


$9.00


Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra…

Running a Bar For Dummies


Running a Bar For Dummies


$10.27


Have you ever thought of owning your own bar? Did you ever stumble into an overpriced watering hole and think how much better it could be if you ran the place? Or maybe you walked into your dream bar and realized that running one was the dream job you’ve always wanted?With Running a Bar for Dummies, you can live your dream of operating your own establishment. This hands-on guide shows you how to…

How to Open a Financially Successful Coffee, Espresso & Tea Shop: With Companion CD-ROM


How to Open a Financially Successful Coffee, Espresso & Tea Shop: With Companion CD-ROM


$19.97


The explosive growth of the coffee shops across the country has been phenomenal. Few people realize coffee is now the largest food import to the United States. There is money to be made on those beans. Here is the manual you need to cash in on this highly profitable segment of the food service industry. This new book is a comprehensive and detailed study of the business side of the specialty coffe…