Hotel Management Front Office Procedure

PROJECT IN FRONT OFFICE MANAGEMENT Front Office Procedure


Hotel Management and Operations, 3rd Edition


Hotel Management and Operations, 3rd Edition


$27.99


A real-world look at every major aspect of hotel management and operationsHotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thi…

Basic Hotel Front Office Procedures, 3rd Edition


Basic Hotel Front Office Procedures, 3rd Edition


$4.95


This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms….

Front Office: Procedures, social skills and management


Front Office: Procedures, social skills and management


$36.95


Designed for all students of hotel management, this key text offers a modern approach to front office operations and management using realistic scenarios set in the hotel environment. In particular it reflects the importance of different features of the receptionist’s work, the book is divided into three main sections: Procedural aspects, Psychological aspects and Management aspects. The first p…