Hotel Management Knowledge
by admin on Friday, November 16th, 2007 | Comments Off
Les Roches Faculty-Sharing their passion and knowledge with future leaders of hospitality industry
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The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees $12.47 This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Fa… |
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Supervision in the Hospitality Industry: Leading Human Resources $20.00 “Human resources are led, not managed. This text is unique in it s focus directly on leading human resources; practical, concrete and results oriented–is a down-to-earth guide to applying the wisdom of leadership theory and experience to the hard realities of the hospitality industry.”… |
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The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation $15.00 How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Crea… |