Hotel Management Lessons
by admin on Thursday, July 21st, 2005 | Comments Off
Hotel Business 2010 Roundtable: From Peril To Progress: Lessons Learned From The Recession
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Lessons in Service from Charlie Trotter $12.58 As winner of the James Beard Foundation’s Outstanding Restaurant Award, Charlie Trotter and his service staff run what many consider to be America’s finest restaurant. But it’s not just about food in this renowned Chicago hot spot. It’s about a subtle relationship between food, wine, ambiance, and service—a relationship Trotter has perfected by hiring passionate staff with the ability to surpass… |
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Leadership Lessons From a Chef: Finding Time to Be Great $20.98 “Chef Charles Carroll has answered our prayers and delivered a book, a bible, a life’s journal shared by a real chef in today’s modern kitchen.”?Chef John Folse, CEC, AAC”From time to time, I buy motivational books for my managing partners and chefs, and this book is my all-time favorite gift. What Chef Carroll has to say is the real thing.”?Johnny Carrabba, founder, Carrabba’s RestaurantA unique … |
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Chocolates on the Pillow Aren’t Enough: Reinventing The Customer Experience $8.66 Praise for Chocolates on the Pillow Aren’t Enough”Jonathan recognizes that in today’s Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer’s experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it’s true–chocolates on the pillow are not … |