Hotel Management New York City
by admin on Wednesday, November 29th, 2006 | Comments Off
Cornell-Nanyang Institute of Hospitality Management – Master of Management in Hospitality
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Onward: How Starbucks Fought for Its Life without Losing Its Soul $0.70 Amazon Best Books of the Month, April 2011: Onward is not a puff piece. In just under 400 brisk pages, Starbucks CEO Howard Schultz details the multitude of factors–the recession, new consumer behavior, overexpansion–that led to the company’s downturn during 2007-2008. Obviously, Schultz was successful, and his book has plenty of valuable lessons about management and leadership–standard feature… |
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company $9.00 Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra… |
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On the Line $11.93 A behind-the-scenes look at the inner workings of a top New York restaurant goes into the kitchens to capture the everyday drama, crises, organization, and culinary expertise of Le Bernardin, in a volume that also includes some of the institution’s signatTitle: On the LineAuthor: Ripert, Eric/ Muhlke, ChristinePublisher: Workman Pub CoPublication Date: 2008/11/01Number of Pages: 239Binding Type: H… |