Hotel Management News
by admin on Monday, May 5th, 2008 | Comments Off
CHA on DD News
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company $9.00 Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra… |
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Hotel $7.99 During five days in the midst of a hot, steamy Louisiana summer, the lives of a colorful cast of characters intertwine in a series of public, private, and personal dramas at the famed St. Gregory luxury hotel. Book available…. |
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Flight Catering, Second Edition $39.99 The airline industry is a vast international business that is central to world economies. In today’s environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Fli… |