Online Hotel Management Courses Uk

MA International Hospitality Management (online) – University of Derby


Be Our Guest: Perfecting the Art of Customer Service


Be Our Guest: Perfecting the Art of Customer Service


$10.95


Summary:Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterma…

Total Construction Project Management


Total Construction Project Management


$45.00


Suffering from chronic project headaches? Relief is on the way! PM pro George Ritz has written the prescription for the efficient, profitable, and headache-free management of any capital project. Total Construction Project Management combines the latest management innovations with tried-and-proven construction techniques to produce a cutting-edge “total system” guaranteed to give you complete co…

The HACCP Food Safety Manual


The HACCP Food Safety Manual


$69.97


“This manual makes food safety and HACCP simple to understand and easy to implement.very practical, yet comprehensive.” –D. J. Inman Southwest Regional Food Specialist U.S. Food and Drug Administration The HACCP Food Safety Manual Developed for NASA in the 1960s, Hazard Analysis Critical Control Points (HACCP) represents a logical step forward in food safety management. Food safety issues have be…