Top Hotel Management Programs
by admin on Friday, August 12th, 2005 | Comments Off
Hoteliers- Top 12 Management Tips for Hotel General Managers
|
|
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company $9.00 Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra… |
|
|
The Restaurant Manager’s Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation 4th Edition – With Companion CD-ROM $32.50 The multiple award-winning Restaurant Manager s Handbook is the best-selling book on running a successful food service. Now in the fourth completely revised edition, nine new chapters detail restaurant layout, new equipment, principles for creating a safer work environment, and new effective techniques to interview, hire, train, and manage employees. We provide a new chapter on tips and IRS regula… |
|
|
Be Our Guest: Perfecting the Art of Customer Service $10.95 Summary:Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterma… |
|
|
DeLorme Earthmate BT-20 with Street Atlas USA Plus $149.95 The Delorme Earthmate GPS BT-20 is the ultimate GPS bundle for off-road & on-road action. It’s got everything you need for better city and rural travel. The up-to-date mapping programs help you plot out your route, marking off hotels, restaurants and points of interest. The 3D flyovers help you orient yourself in all sorts of terrain, making it easy to wherever you’re going…. |
|
|
DeLorme Street Atlas 2007 USA/Canada $39.95 America’s leading mapping software is now better than ever. Street Atlas 2007 features more than 3.4 million new and updated U.S. and Canadian streets & addresses. Support for Pocket PCs, Windows Mobile 5.0, iPods, and Palm OS is included, along with powerful GPS settings and controls. Windows Mobile 5.0 support Street Atlas USA 2007–the Newest Features Updated Maps 133,0… |
|
|
DeLorme Street Atlas 2007 Plus USA/Canada $59.95 America’s leading mapping software is now better than ever. Street Atlas USA 2007 Plus features more than 3.4 million new and updated U.S. and Canadian streets & addresses. Support for Pocket PCs, Windows Mobile 5.0, iPods, and Palm OS is included, along with powerful GPS settings and controls. The Plus version adds 120 million phone & address listings linked to the maps, as well as the ability to… |