Top Hotel Management Schools Online
by admin on Wednesday, January 26th, 2005 | Comments Off
SHMS Swiss Hotel Management School
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Be Our Guest: Perfecting the Art of Customer Service $10.95 Summary:Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterma… |
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On Cooking: A Textbook of Culinary Fundamentals (3rd Edition) $79.99 For introductory food preparation courses in culinary arts hospitality management, and food and beverage programs. Attractively designed and extensively illustrated with color photographs, line drawings, charts, and sidebars, this contemporary introduction to cooking and food preparation focuses on information that is relevant to today’s students. Comprehensive and well written, it emphasizes an u… |
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The Successful Business Plan: Secrets and Strategies (Successful Business Plan Secrets and Strategies, 3rd ed) $11.99 This completely updated third edition of Rhonda Abrams’ best-seller is a complete, step-by-step guide to researching and writing a knock-out business plan. Required reading at America’s top business schools, it’s been called “the entrepreneur’s bible,” having helped thousands of successful business people get the funding they need to launch their businesses. With a foreword by renowned venture cap… |